TERMS & CONDITIONS
CUSTOMER CARE
At FORUM 32, our commitment to quality extends beyond our garments. We aim to provide every customer with a seamless experience, from browsing our collections to receiving their order.
Whether you have a question about sizing, product details, shipping or an existing order, our team is here to help.
For all customer enquiries, please contact us through our designated contact channels. We aim to respond as promptly as possible.
Your trust matters to us. Every interaction is an opportunity to uphold the standards and values behind FORUM 32.
PRIVACY & SAFETY
At FORUM 32, we respect your privacy and are committed to protecting your personal information.
When you interact with our website or place an order, we may collect information such as your name, contact details, billing and delivery address, and order information to process purchases and provide customer support.
Your information is handled in accordance with applicable data protection laws and is used only for legitimate business purposes, including order fulfilment, website operations, customer communication and, where permitted, marketing.
Payments are processed through our chosen payment providers. We do not intend to store full payment card details on our own systems.
We take appropriate measures to protect your information and do not sell your personal data. Information may be shared with trusted service providers where necessary to operate our business, fulfil orders or meet legal obligations.
You may have rights to access, correct or request the deletion of your personal information, subject to applicable law.
For questions about your privacy or how your information is handled, please contact the FORUM 32 team.
PAYMENT METHODS
We accept the payment methods displayed at checkout. Available options may include debit and credit cards, digital wallets and other supported payment services, depending on availability.